Guest Feedback Form
Track appliance warranties, service dates and repair history.
Guest feedback is the most direct route to a better-run property. This free Guest Feedback Form helps you collect and organise guest ratings and comments on the things that matter — cleanliness, service, facilities — so you can spot what to improve and track whether changes are working.
How to use it: collect feedback from guests against your key criteria, and log the ratings and comments. Reviewing them over time shows your strengths, recurring issues to fix, and the impact of improvements you make.
Key features
- Collect guest ratings and comments
- Cleanliness, service, facilities
- Spot what to improve
- Track improvement over time
- Works in Excel and Google Sheets
This template is designed for hotel managers and hospitality teams tracking bookings, occupancy rates and guest records — without the need for expensive specialist software.
The Guest Feedback Form is part of our Hospitality & Tourism collection — downloaded 4 times and counting. Built from real-world experience by the ExcelGurukul team and tested across multiple industries and roles.
Frequently asked questions
Is it free?
Yes, free download with no sign-up.
What does it collect?
Guest ratings and comments on key areas.
Does it help improvement?
Yes, trends reveal what to fix.
Is it editable?
Fully editable in Excel or Google Sheets.